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A South Florida critical power partner, built for accountability
Top Tech Solutions USA is a Miami-based, minority-owned small business delivering certified UPS installation, maintenance, and emergency power services to healthcare, education, government, and commercial facilities across South Florida.
Built by someone who has been behind the wall
Top Tech Solutions USA was founded in 2017 by Michael Gonzalez on a simple belief: the people responsible for keeping critical systems running should actually understand what is behind the wall. Before founding the company, he spent years in operations and warehousing, working alongside AC technicians and installers on commercial jobs, the kind of hands-on work that teaches you how infrastructure really fails and what it takes to do it right the first time.
That ground-level experience became the company's operating standard: documented service, real testing, and no shortcuts, especially in the environments that can least afford to go dark. Today, Top Tech Solutions is a proud minority-owned business serving healthcare, education, government, warehouse/logistics, and commercial facilities across South Florida.
The company is an active multi-brand authorized vendor across APC/Schneider Electric, Vertiv/Liebert, Eaton, and CyberPower, and a SAM.gov registered partner trusted by clients who cannot afford to take chances on critical power.
Michael Gonzalez · Founder & CEO
Documented service, real testing, and no shortcuts, in the environments that can least afford to go dark.
Michael Gonzalez · Founder & CEO
Built on real field experience
Our technical team brings 15+ years of hands-on work in UPS installation, critical power systems, and security camera infrastructure, backed by direct APC training. Every installation, battery replacement, and maintenance visit is handled by people who have already seen the failure modes, not learning on your equipment for the first time.
A small team, a big standard
Top Tech Solutions runs lean by design, a dedicated team where each person is accountable for the quality of every job. That is the point, not a limitation: no call centers, no layers between you and the person who shows up. Standard UPS work is handled directly by Top Tech; licensed electrical and HVAC support is coordinated when required. When your facility calls, you reach someone who owns the outcome, with 24/7 emergency response when systems are on the line.
What sets us apart from a generic IT vendor
Multi-Brand Authorized Dealer
Active authorized dealer across APC/Schneider Electric, Vertiv/Liebert, Eaton, and CyberPower at once. We recommend what is right for your facility, not what we are forced to sell.
Healthcare-Proven, Compliance-Ready
Fluent in Joint Commission EC.02.05.07, NFPA 99, NFPA 110, and NFPA 70E, with LOTO, documented Methods of Procedure, and ICRA awareness for occupied clinical areas. Audit-ready documentation on every service call.
Florida Climate Expertise
Elevated temperatures can significantly shorten VRLA UPS battery life, making South Florida battery age reviews, inspections, and heat-adjusted replacement planning especially important.
Local, Responsive, Accountable
Miami-based. Standard UPS work is handled directly by Top Tech; licensed electrical and HVAC support is coordinated when required. When your UPS needs attention, you reach the people who own the outcome.
Registered, certified, procurement-ready
SAM.gov registered and authorized across the major UPS brands, with the documentation government and enterprise buyers require.
Ongoing training in safety and critical power
Top Tech invests in formal safety and critical-power training. Certification documentation is added here as each program is completed.
OSHA 30
OSHA 30 construction safety training. Certificate added here on completion.
In progressNFPA Training
NFPA critical-power safety training. Certificate added here on completion.
In progressManufacturer Certifications
APC and Vertiv certification documentation, retained on file and available on request.
ActiveBased in and serving South Florida
Standard UPS work is handled directly by Top Tech across South Florida, so there are no third-party delays when a critical system fails.
- Miami-Dade County — rapid-response emergency restoration and scheduled service.
- Broward County — multi-site UPS installation and preventive maintenance.
- Palm Beach County — battery replacement and power health assessments.
Ready to make your power accountable?
Start with a free UPS Battery Health Assessment, a no-obligation check that scores battery health, analyzes runtime, and flags failure risk before it becomes an outage.
$350 value · no cost · no obligation